Land Your Dream Job!
Welcome Guide
It's Official
We are so happy to get started with you!
Thank you for choosing us to help you with your career. The journey of a thousand miles begins with one step and we assure you, you have made THE first step in the right direction.
Please go through and complete this Welcome Guide that we have prepared for you.
On submission you shall be redirected to your onboarding form where we shall request for all the information and files that we require from you.
Once you submit the onboarding form, you shall be redirected to book schedule your kick off call.
Looking forward to speaking to you soon!
Meet the team
We work as a team to directly support you through your journey. Meet the different functions that you shall interact with within the program
1. Job Document Expert (JDE)
When you submit your onboarding form, a Job Document Expert shall be assigned to your project.
The function of the Job document expert is to prepare your documents and ensure that they reflect your past experience, your skills and also present you for the future opportunities you are working to get.
2. Career Coach
The Career Coach acts as the overall support you shall have through the program. You shall meet your Career Coach at the Project Kick-Off Call phase.
The Career Coach shall also coach you on the weekly Q&A calls and the monthly group coaching calls. Coaching calls cover all topics in your career transition journey i.e career discovery phase, interview preparation, powerful positioning and job offers.
The coaching calls shall supplement the E-coaching program curriculum that you shall gain access to after the Kick Off Call.
3. Job Search Strategist (JSS)
Following the completion of new job documents by the Job Documents Expert, a Job Search Strategist shall be assigned to your project.
The Job Search Strategist shall jump-start your job application process based on the feedback you share during the kick-off call and the desired opportunities you are looking for.
The purpose of the Job Search Strategist is to get you in front of job opportunities that lead to interviews.
4. Quality Control Lead
The quality control lead ensures that everything runs smoothly on the back end from the time your onboarding form is received to when we complete the project.
You might not interact with them during your journey, but they remain available to assist you if and when required.
Our Policies
Communication Policy
Response Time. We respond within 24-48 hours of your (client’s) needs and concerns Monday-Friday only when received via email. Delays in response times from you as a client while we wait for details will cause delays in the timeliness of service fulfillment.
Methods of Communication. Communication with the you as a client shall be handled via Email, WhatsApp, Telephone & Zoom
Contact Person. The contact person remains shall be introduced to you during the Kick Off Call
Calls and Meetings Policy. For all scheduled calls, we will wait for your arrival for 10 minutes. After the 10 minutes, we shall consider the call as a no- show unless you communicate prior the 10 mins. We will document this as a no-show and the call will need to be rescheduled. Please note that rescheduled calls have a direct impact on completion timeline of your project
Support Policy
Type of support and access. Emails, WhatsApp messaging & video calls
How long does the support last: The support through this program is available for the full duration of the program; six months.
Additional Support: If additional support is needed beyond the program duration, you will have the option to resign for the program for an additional six months.
Confidentiality Policy
We adhere to a strict confidentiality code and no information will be divulged to a third party. We take your confidentiality seriously and all passwords and personal information is kept private through the time that we work together. We also use the highest level of internet security. We advise that at the end of the program that you change all passwords to ensure that you are in control of your data and information.
File Sharing Policy
During our project, we may request files, details, or resources from you pertaining to your project. We will request these files, details, or resources before we begin and throughout the project.
We ask that you provide this information within 24 hours of our request so that there are no interruptions in handling your project.
Expectations
Coaching is a two-way process and from our experience working together with you as the client helps us to achieve better results.
What you can expect from us
Group coaching sessions with our Coaches that will give you the confidence to forge forward and pursue the extensive career opportunities all around you. These career coaching sessions will include, career discovery sessions, interview training, salary negotiation, and job offer review sessions via email, phone, or video.
A detailed and well thought through resume that is ATS compatible, and fully customizable in Word and PDF versions
A fully customizable cover letter template that can used for any position and company
An attractive SEO-optimized and keyword-rich LinkedIn profile that will be a lead magnet for recruiters and headhunters.
Jobs search support: You will have a dedicated Job Search Strategist that will search, apply and submit 50 jobs every week for the duration of your package.
You will have direct access to your assigned Coach and your dedicated Job Search Strategist to fully support you through the program
Your success is our ultimate goal!
What we expect from you
Commit and trust the process, your success is our goal!
Participate fully in the job application process by:
- Applying for at least 20 jobs per week
- Following up on LinkedIn connections made on your behalf.
Always ask for support, we are here for you. You will always have direct access to us during the duration of your project and after. Do not do this on your own.
How we work together
We treat all our clients with great respect and highly value the work we do for them. We kindly request you as our client to treat us with the same level of respect. Your success is our ultimate goal in this process.
We do not tolerate any disrespectful behaviour from our clients towards our team. It is very important for us to have a healthy, professional workspace where both clients and our team members feel safe and valued, performing work that is meaningful to all parties involved.
How it Works
Booking
Onboarding
Project Kick Off
Document Preparation
Fulfillment
Wrap Up & Offboarding
Next Steps
Submit this welcome guide to proceed to the onboarding form.
By submitting this form, I confirm that I have read and understood the policies, expectations and working relationship